Order and Delivery Policy

At Bold Cookies, we've made our ordering process as straightforward and enjoyable as the cookies we bake. Here's a simple guide to how you can order your next batch of happiness:

1. Placing Your Order

Ordering with us is just a few clicks away:

1. Select Your Cookies: Choose your order size.
2. Submit Your Order: One you've selected the amount of cookies you want, proceed to checkout and submit your order.

2. Order Confirmation & Payment

Upon receiving your order:

1. Confirmation Call: We'll reach out to you through your preferred communication channel to confirm the details of your order and to ensure everything is right.
2. Payment Link: We'll send you a secure payment link via your preferred communication channel.
3. Complete Your Payment: Follow the link to complete your payment securely online.

3. Scheduling Your Delivery

1. Next-Day Delivery: Orders placed before 7:30 PM are eligible for next-day delivery. We strive to accommodate your preferred delivery time and will confirm this during our confirmation call.
2. Delivery Coordination: We will deliver to the place and time as agreed upon during our confirmation call, ensuring that you receive your cookies when it'''s most convenient for you.

4. Payment Methods

1. Online Payments Only: To ensure the smoothest transaction and to keep things tidy. All payments must be made online through the secure link provided. We currently do not accept cash on delivery and are working on introducing this service soon.

5. Enjoy Your Cookies

Once your order is confirmed and paid for, all you need to do is sit back and anticipate the arrival of your delicious cookies. Prepare for a treat that will brighten your day and delight your taste buds!